Frequently asked questions
Answers to the questions we get most
How can I create a new account on Haragcom
You can create an account by clicking the "Login / Register" button at the top of the page, then entering your name, email address or phone number, and password. Alternatively, you can sign up directly using your Google account.What should I do if I forget my password
Click on the "Forgot Password" link on the login page and enter your registered email address or phone number. We will send you a verification link or code to reset your password securely.How do I post a new ad on the platform
Log in to your account and click the "Add Your Ad for Free" button at the top of the screen. Select the appropriate category, enter the ad title, description, price, city, and upload images of the item, then click "PublishWhat is the difference between a classified ad and a guaranteed coupon
A classified ad is a listing for a product or service where buyers and sellers communicate directly. A guaranteed coupon is a discount purchased via the platform's wallet, with funds safely held in escrow until the buyer confirms receipt and validity.How long does it take for an ad to be reviewed before appearing on the site
Most ads appear instantly or within a few minutes after automated checks to ensure compliance with our Terms of Service and posting guidelines.Can I edit or delete my ad after publishing
Yes, you can manage all your ads by going to the "My Ads" page from your user menu, where you can update details, change prices, or delete the ad at any time.How can I top up my wallet balance
You can easily top up your wallet via the "Wallet" page in your account by selecting "Top Up Balance" and using any of the supported online payment methods on the platform.When am I eligible to open a dispute on a coupon order
You can open a dispute from "My Orders" before confirming receipt and within the 7-day window if you did not receive the coupon code, if the code is invalid, or if it differs from the listing description.What happens when a dispute is opened between buyer and seller
The release of funds is immediately frozen (both manual and automatic), and the Haragcom support team reviews the transaction details to reach a final decision, either refunding the buyer or releasing the funds to the seller.

